Refund & Cancellation Policy

Effective date: September 21, 2026  ·  Last updated: September 21, 2026

This Refund & Cancellation Policy applies to the Foundation and Elite coaching protocols (each, a "Protocol") purchased from Dimeek Brands LLC ("Dimeek Brands," "we," "us," or "our"). By enrolling, you agree to this policy.

1. Nature of Our Protocols

Our Protocols are one-time enrollment fees covering a defined program length (8 weeks for Foundation, 12 weeks for Elite). Coaching time, program design, and check-ins are allocated to you personally once your intake is complete.

2. Cancellation Window

You may request to cancel and receive a full refund within 48 hours of purchase, provided your intake has not yet been completed and your program has not yet been written. To cancel, email us at comms@dimeekbrands.com with your order details.

3. After Coaching Begins

Once your intake is complete and your program has been written, your purchase is non-refundable for the portion of coaching already delivered. If you wish to stop mid-Protocol, we will, at our discretion, consider a partial refund for the clearly unused remaining weeks of your program.

4. No Guarantee of Results

Refunds are not provided on the basis of fitness, weight, or health outcomes. Results depend on many factors outside our control, including your own consistency and effort.

5. Program Upgrades

If you wish to upgrade from Foundation to Elite, contact us and we will credit your original payment toward the cost of the Elite protocol.

6. How Refunds Are Issued

Payments are processed through Stripe. Approved refunds are issued back to your original payment method via Stripe, and may take several business days to appear depending on your bank or card issuer.

7. Disputes

If you have a concern about a charge, please contact us before initiating a dispute with your card issuer or bank, so we can try to resolve it directly.

8. How to Request a Refund

Email comms@dimeekbrands.com with your order details and the reason for your request. We aim to respond within 3–5 business days.

9. Contact

Dimeek Brands LLC
9 Walnut St Apt C, Thomasville, NC 27360, USA
Email: comms@dimeekbrands.com

This document is a template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified attorney and confirm it complies with North Carolina and U.S. consumer-protection law.